COMMUNICATION WEEK 3

Communicating Differently

 As a Child Protective Social Worker I have often found my self communicating differently with people who are not from my culture or group. I feel that I do this because I am trying to show the family that I can communicate on their level. Sometimes this is hard when you have families who try to manipulate you with their threats of who they know, how much they know, and tell you How DSS needs to do their job and get out of their life.

The ways I communicate different is my tone, my body language, posture, my eye contact, and the words I use to communicate with the family. As we all know all of our families are not as educated as we are so we must communicate at a level they can understand.

Also when I am dealing with a family who has a different culture than that of the US I tried to understand why they do what they do, what is important to them and what is not. In some cultures eye contact is considered disrespectful so we must be careful of that.